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Support Play store error code -24 Facebook

Discussion in 'Android Apps & Games' started by Alex hobson, Feb 28, 2016.

  1. Alex hobson

    Alex hobson Member
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    Hi another problem with my phone when i try to install Facebook via Google Play Store it always comes up with error code -24 message. Is there anyway to fix thid as I love Facebook to bits also i have trird every other soultion that have been said on other forums but nothing has worked so can someone help me please
     

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  2. tube517

    tube517 Android Expert
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    Did you clear cache and data in Play Store?

    Did you clear cache and data in Facebook?


    Did you reboot the phone?

    Did you uninstall Facebook messenger? (If you have it installed?)


    How much internal memory is left on the phone?

    Are you able to install other apps?
     
  3. Alex hobson

    Alex hobson Member
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    I can install other apps, i have cleared cache and data on google play store but it doesn't work, i can't clear cache and data on Facebook because it is not installed, rebooted phone but not worked and i have plenty of space on my phone i haven't uninstalled Facebook messenger yet but i will give it a try but i will see what happens and i will get back to you
     
  4. Alex hobson

    Alex hobson Member
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    Removed Facebook messenger but now it comes up with error code -110 strange
     
  5. Dannydet

    Dannydet Extreme Android User
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    Have you tried installing Facebook from a different source, other than the playstore? That is another option but be careful
     
  6. Alex hobson

    Alex hobson Member
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    Nope still not working comes up with the same error code -24
     
  7. Alex hobson

    Alex hobson Member
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    Yes i have but it comes up with app not installed error
     
  8. Dannydet

    Dannydet Extreme Android User
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    Try googling Facebook old version. You may find one that will work.
     
  9. Alex hobson

    Alex hobson Member
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    Tried an old version of Facebook still not installing comes up with the same message app not installed
     
  10. Alex hobson

    Alex hobson Member
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    The version i tried was 1.9.8
     
  11. Alex hobson

    Alex hobson Member
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    I can install Facebook messenger but not the facebook app i think there is something wrong with the app because a few people have had problems with this app
     
  12. tube517

    tube517 Android Expert
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    BTW, what phone do you have?

    How much internal memory remaining?

    Do you use Facebook so much that you really really need the official app? (Not being nosy but trying to offer alternatives)

    Also, you could try some of the Facebook "browser" apps like Tinfoil or Smart Social. Or just use the browser itself for Facebook

    Another option is delete some of your other apps that you really don't use and then try to install Facebook. The FB app gets so bloated that it uses a lot of storage space.

    Another option is to use the Amazon Appstore (Amazon underground) and install Facebook. I had to do this as I had the same issue you had on a previous phone.
     
  13. Alex hobson

    Alex hobson Member
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    I use Facebook a lot i will try amazon appstore
     
  14. Alex hobson

    Alex hobson Member
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    Tried amazon appstore unable to install damn
     
  15. Alex hobson

    Alex hobson Member
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    It works on other people's phone but not mine strange
     
  16. Alex hobson

    Alex hobson Member
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    I did a backup and restore and i now have Facebook working thanks anyway for all the help everyone
     
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  17. Alex hobson

    Alex hobson Member
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    Already fixed mate
     

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