1. Download our Official Android App: Forums for Android!

Play Store error

Discussion in 'Android Apps & Games' started by Beethorn5, Feb 27, 2016.

  1. Beethorn5

    Beethorn5 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Feb 27, 2016

    Feb 27, 2016
    5
    0
    15
    Female
    Hi,
    I'm hoping someone can help me, my partner has an Xperia play running on android 2.3.4
    He deleted some apps and now play store is running properly, and nor are a load of other apps. One app he deleted was google talk, which we haven't been able to get back, we have tried reinstalling it through apk files but they won't open on the device it just says error loading file.

    The actual error we're getting is:
    Error while retrieving information from server. [RPC:S-7:AEC-0I44J]-CLSE-RIATW

    I have found a lot of solutions for the first part of the code which hasn't help such as clearing this data and cache and that uninstall reinstall restart, force stop, downloading apk files, rooting the phone and doing this and that. But nothing's working, so it must be mostly a problem with this whatever the second part of the code is CLSE-RIATW which I can't find anything about online. So I'm hoping there's a genius out there who might now what the issue is?

    Thank you
     

    Attached Files:


    Advertisement

  2. tube517

    tube517 Android Expert
    Rank:
     #29
    Points:
    693
    Posts:
    4,317
    Joined:
    Jun 7, 2010

    Jun 7, 2010
    4,317
    2,392
    693
    Male
    USA
    As far as Google Talk, that is now Hangouts.

    I'm not sure about Color Switch. The phone is probably too old to install it or maybe there is not enough room. How much internal storage space is left?
     
  3. Beethorn5

    Beethorn5 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Feb 27, 2016

    Feb 27, 2016
    5
    0
    15
    Female
    Hi, it's not just colour switch, it's any app I try an download I have 1gb of free space
     
  4. tube517

    tube517 Android Expert
    Rank:
     #29
    Points:
    693
    Posts:
    4,317
    Joined:
    Jun 7, 2010

    Jun 7, 2010
    4,317
    2,392
    693
    Male
    USA
    You have a gig of internal space?
     
  5. Beethorn5

    Beethorn5 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Feb 27, 2016

    Feb 27, 2016
    5
    0
    15
    Female
    Oh no sorry that's just available memory, internal memory is 241Mb
     
  6. tube517

    tube517 Android Expert
    Rank:
     #29
    Points:
    693
    Posts:
    4,317
    Joined:
    Jun 7, 2010

    Jun 7, 2010
    4,317
    2,392
    693
    Male
    USA
    Yeah, that may not be enough memory to install any more apps.

    Some options are:

    1. Move apps to sd card. Goto settings>Apps>All

    Check each app and see if they can be moved to SD card.

    (Sorry, I cannot remember the whole process on Gingerbread (2.3.4)

    2. Root the phone and see about using Link2SD. That requires alot of research/reading and time. I'm not sure if it can be done for your particular phone. Never owned it.
     
  7. Beethorn5

    Beethorn5 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Feb 27, 2016

    Feb 27, 2016
    5
    0
    15
    Female
    We did root the phone, and have moved all possible app to the memory card, we then did a factory reset which deleted all apps including the ones on the memory card (so I really don't understand why there's so little memory) and we haven't since been able to download apps because the play store won't work. So there's nothing but original apps, excluding Google talk
     
  8. tube517

    tube517 Android Expert
    Rank:
     #29
    Points:
    693
    Posts:
    4,317
    Joined:
    Jun 7, 2010

    Jun 7, 2010
    4,317
    2,392
    693
    Male
    USA
  9. Beethorn5

    Beethorn5 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    5
    Joined:
    Feb 27, 2016

    Feb 27, 2016
    5
    0
    15
    Female
  10. Thom

    Thom  
    VIP Member
    Rank:
    None
    Points:
    1,618
    Posts:
    12,114
    Joined:
    Feb 16, 2011

    Feb 16, 2011
    12,114
    5,021
    1,618
    Male
    Software Developer
    Keene, NH USA

Share This Page

Loading...