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Support Play store missing

Discussion in 'Android Devices' started by gloriousnumber1, Jan 22, 2013.

  1. gloriousnumber1

    gloriousnumber1 Android Expert
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    I'm trying to help a friend sync music with doubletwist to her Nexus 7. Not only can I not download it even though Googling it and I download it (it says installed) but I can't find the Play Store! What the heck? I avoided the play store since I can't find it. Anyone heard of this? Nobody has rooted or done anything to change it. Very frustrating!
     

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  2. Rxpert83

    Rxpert83 Dr. Feelgood
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    Have you tried restarting it?
     
  3. gloriousnumber1

    gloriousnumber1 Android Expert
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    Yes, we restarted which didn't help, and them hard rebooted which didn't help.
     
  4. gloriousnumber1

    gloriousnumber1 Android Expert
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    We figured it out. My friend called tech support and it ended up that when we looked at the app settings and looked under "all", it had been disabled.
     

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