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Play Store stuck on Downloading... When updating or downloading apps

Discussion in 'Android Devices' started by M Isa Al Anshori, Feb 21, 2019.

  1. M Isa Al Anshori

    Thread Starter

    Google play store always get stuck on Downloading... When updating or downloading an application. Sometimes if I leave it for a day or half a day it will eventually download.

    Things I have tried:
    1. Deleting cache and data of Google play store and google play services
    2. Disabling roaming
    3. Turning on and off mobile data
    4. Changing to 4g only connection
    5. Changing to 3g only connection

    Things I haven't tried:
    1. Using WiFi
    2. Factory reset
    3. Remove updates of playstore (because I couldn't find the button to do it)

    I hope someone could help me solve this, as I couldn't update or download anything...
     

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  2. M Isa Al Anshori

    Thread Starter

    How do I reset my network settings? My internet connection is already pretty strong. And how do I install a newer version of play store without playstore?
     
  3. lvt

    lvt Android Expert

    Trying using Wi-Fi with location service enabled.
     
  4. M Isa Al Anshori

    Thread Starter

    I will try wifi, but currently I'm at school with no wifi.
     
  5. lvt

    lvt Android Expert

    Just try it when you can.

    And you should know that a device can be used with multiple user accounts. Don't hesitate to use another account to try. You can switch accounts on the fly.
     
  6. M Isa Al Anshori

    Thread Starter

    I switched account and it's still the same. Are there a way to remove updates from the play store app (usually done using the settings app) without the setting app? So I could try an older version of playstore. Because my settings app doesn't have that feature...
     
  7. M Isa Al Anshori

    Thread Starter

    I think I fixed it. I removed it from the battery optimization list, added it to the unrestricted data usage list and then removed all data and cache from Google playstore and Google play services

    *It = play store and Google play services
     
  8. lvt

    lvt Android Expert

    It must be the data restriction, because the Playstore app is compatible with battery optimization.
     
  9. M Isa Al Anshori

    Thread Starter

    Probably. I changed both at the same time so I don't know which one fixed it. The data restriction make sense, But someone also said that changing their power saving mode fixed it for them.

    At least everything works fine now...
     

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