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Discussion in 'Android Help' started by Android Question, Jun 6, 2016.

  1. Android Question

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    Whenever I'm on my phone it doesn't matter what I'm doing apps keep popping in and taking me to play store to download them my phone can be just sitting there doing nothing and this keeps happening it was only now and again but now it's like every 5 minutes I restored phone loads of times used blockers but it's getting really annoying now thinking of going back to my other phone can anyone help please I'm losing it thx
     

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  2. chanchan05

    chanchan05 The Doctor
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    It's simple. One of the apps you downloaded and have installed has adware. You can factory reset and add your apps one by one. The last one you add that suddenly has the phone showing ads would be the culprit.
     
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  3. Stephanie rule

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    Ok I did what you said I connected to the Internet and straight away it happened again I haven't even installed anything it brings up a http address for tracksys55 then flickers then goes to play store for you to download either a game or boost your mobile ect
     
    #3 Stephanie rule, Jun 6, 2016
    Last edited by a moderator: Jun 6, 2016
  4. lunatic59

    lunatic59 Moderati ergo sum
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    In the past I have used addonsdetector to identify and remove adware. It does look like tracksys55 is some sort of adware. I have read others commenting that clearing out cookies in your browser can remove the browser redirects. It's worth a shot, but if that doesn't help, you might want to factory reset your phone (after backing up all important data).
     
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  5. chanchan05

    chanchan05 The Doctor
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    If after a factory reset (still no apps installed) and you still get ads, at some point you probably installed malware that embedded itself as system app.
     
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  6. mikedt

    mikedt 你好
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    Is the phone rooted? Have you been installing anything from outside of Google Play or Amazon Appstore, like using Chinese app stores or something?
     
  7. Stephanie rule

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    No just from play store phones not rooted will I be able to fix it please will I be able to get rid of system app
     
  8. lunatic59

    lunatic59 Moderati ergo sum
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    If indeed the nasty bit of software was able to take advantage of an exploit and install itself as root, then your best bet is to reflash the factory firmware. What kind of phone do you have and who's your carrier?
     
  9. Stephanie rule

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    The make of phone is xgody (probs not heard of sorry) on t mobile (software) android 5.1 thx
     

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