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Playlist issue (clearing??/empty??)

Discussion in 'Android Devices' started by ijhutch, Dec 17, 2012.

  1. ijhutch

    ijhutch Newbie
    Thread Starter

    Hey all--

    My Samsung Note 2 has this annoying habit of deleting/clearing/emptying my playlists (after I spend much time creating them). They seem to work for a day or so, but are gone the next.

    Does anyone else have this issue?

    The only thing that I might do differently than the OS is expecting is that I keep all my music on the external SD card under /storage/extSdCard/Personal folder, not in the standard /storage/sdcard0/Music folder (sdcard0 appears to be the name of the internal memory). Also, I sometimes turn my phone off at night.

    Any help would be appreciated.

    Thanks.

    * ijhutch *
     



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  2. Lennatron

    Lennatron Android Enthusiast

    Hi, what is the name of the music app you are using?
     
  3. ijhutch

    ijhutch Newbie
    Thread Starter

    The built-in/default one...Music Player. I think it's a Samsung app? The icon looks like the Music Hub app, but without the square around it (so round with a play triangle in the middle and a green note). When I go to the Google Play, it doesn't show up as a listed app in either the Installed or All list.

    However, I do have several other apps that would apparently work that I haven't messed with yet:
    1. Google Play Music (Google)
    2. Music Hub (Samsung)
    3. Music Hub (T-Mobile)

    It looks like Music Hub (Samsung) has an update available...trying it.

    * ijhutch *
     
  4. hatipoglu

    hatipoglu Lurker

    Exactly same problem. My external SD card is SANDİSK 32GB CLASS 10 ULTRA MICRO SDHC KART Mobil Ultra.

    I tried Poweramp and no such problem occurs. I guess this problem related with
    Samsung's music player and external storage.
     
  5. ijhutch

    ijhutch Newbie
    Thread Starter

    I found out that if I copied my music directly to the internal memory, the playlists are retained. This is less than optimal, though.

    I did try Poweramp and that seemed to work (that's a pay app).

    However, I finally got around to calling either Samsung or T-Mobile (I don't remember) and the tech support person basically walked me through clearing the cache for the audio program, killing it, and restarting it. I was doubtful, but it worked!

    A side note is that my SanDisk 32GB MicroSD went bad (that's when I finally tracked this problem down in earnest). It was unmounting more and more frequently over the course of a few days until finally it just wasn't recognized anymore. SanDisk RMA'd it, though...took about 1.5 weeks. This MAY have been contributing to the problem, but I don't think so.

    HTH.

    * ijhutch *
     

Samsung Galaxy Note 2 Forum

The Samsung Galaxy Note 2 release date was September 2012. Features and Specs include a 5.5" inch screen, 8MP camera, 2GB RAM, Exynos 4412 Quad processor, and 3100mAh battery.

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