Hi, My girlfriend has had the EVO (non-rooted) for the past month, and on the this past week did the OTA update, and believes to have done the second 'bricking' update. (phone currently shows build number: 1.47.651.1 CL19xxxx release-keys - i x'd out the last 4 digits as I don't know if those are unique to her phone) But the difference is that her phone didn't become completely bricked - instead she can still turn it on, and occasionally use it, but now the following problems happen with her phone.. 1. it goes into periods of extreme sluggishness where the screen just doesn't respond. 2. it starts opening and clicking buttons on it's own (possessed) without her doing anything (often times it brings up the weather and clock widget, tries to add random apps from the marketplace.) I've done a factory reset, but apparently that doesn't revert the software to before the OTA, so the issues still persist. Unfortunately, we're on vacation in Hawaii right now and she can't get to a store for a week. Sprint has been less than helpful. Q: Since we do have some control of the phone - is there anyway to revert the phone to it's factory state with the original software (pre-ota update, and without having to re-activating the phone with spring I guess...?) And has any one else had this problem as well? Thanks in advance for any help!