1. Check out our app, Forums for Android! Download and leave feedback here!

Please Help!! Desire is driving me crazy!!!

Discussion in 'Android Devices' started by viv, Jun 24, 2010.

  1. viv

    viv Member
    Thread Starter
    5

    Jun 24, 2010
    5
    0
    5
    Hi Guys

    Hope you don't mind me posting, I'm new to this forum as well as Android, and HTC! Anyways I've had my Desire for about a month now, and its starting to really irritate me. Its a great phone for everything apart from calling and sending texts.

    People seem to constantly be directed to my answerphone even when I have full reception. Its not always the case but it does happen frequently and I am missing important phone calls. Also on occasion it seems to take 10-15 seconds to connect to a call (even when I have full reception) and does often fail to connect at all. Its extremely frustrating. I am also having problems sending texts (once again I do have reception) as the phone tells me it is unable to send the message and keeps retrying and eventually when it does send people receive multiple copies of the same text.

    Please please help, its driving me crazy and I need to sort it out quickly as I am missing too many important calls!

    Thanks, your help is most appreciated.
     

    Advertisement

  2. zoidy84

    zoidy84 Well-Known Member
    56

    Jun 8, 2010
    100
    9
    56
    Tech Support
    Plymouth, UK
    where are you based and what network are you on?
     
  3. viv

    viv Member
    Thread Starter
    5

    Jun 24, 2010
    5
    0
    5
    I'm on orange and based in west yorkshire and manchester
     
  4. carbonara

    carbonara Well-Known Member
    16

    Apr 21, 2010
    70
    6
    16
    I'm no expert but it sounds to me like this is network issues instead of being an issue with the phone.
     
  5. viv

    viv Member
    Thread Starter
    5

    Jun 24, 2010
    5
    0
    5
    I always have reception and never had problems like this with them before though
     
  6. Nickc001

    Nickc001 Well-Known Member
    16

    May 10, 2010
    56
    1
    16
    i second that ^^^^

    ive had phones (on orange and o2) that no matter how good my signal is refuse to send texts, and people ring me, or i ring from my house phoneto check, it always goes to my answer machine. With vodafone and have had no such problems.
     
  7. mbatson89

    mbatson89 Well-Known Member
    43

    Apr 21, 2010
    433
    45
    43
    UK
    Unfortunately, i have to agree with all the above, sounds like network issues as oppose to your handset. Have you tried re-booting the phone or a hard reset? If no luck with that, ring your provider and see what they suggest.
     
  8. viv

    viv Member
    Thread Starter
    5

    Jun 24, 2010
    5
    0
    5
    yeah tried hard reset, well i've sent an email to HTC and see what they say. I can't imagine it is my network though as I've had Orange in the past and just switched from O2 and never had anything like this. Find it quite bizarre
     
  9. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    I have all the problems above. I have to put it onairplane mode and then off again before texts / calls work.

    As for the issue with calls being sent to voicemail, still not sure on that one.

    O2 uk
     
  10. viv

    viv Member
    Thread Starter
    5

    Jun 24, 2010
    5
    0
    5
    Surely it cannot be a network issue if the desire is causing these issues on both Orange and O2
     
  11. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    The only issue of these above I had on my o2 blakberry was the long connection time. The others are.new to me on the desire.
     
  12. tef89

    tef89 Well-Known Member
    38

    May 26, 2010
    297
    24
    38
  13. origdav

    origdav Well-Known Member
    16

    May 20, 2010
    45
    2
    16
    As I've said in this thread:

    I experience the same messages on O2.

    As previously mentioned, when using 2G / GPRS you can't use voice and data at the same time. So if your phone is using data, e.g. background stuff like the weather app, this will cause issues like someone calling you going straight to voice mail without your phone ringing.

    All GPRS networks have this limitation.

    With 3G networks this problem is solved and you can download and accept calls at the same time. If the status bar at the top shows a large G then you are using GPRS and will encounter this problem.

    If you're desperate and it's a problem then turning off Internet while in a GPRS area is the only way to fix this problem. I think connecting to a home Wi-Fi network may also solve the problem.
     
    SB13X likes this.
  14. tef89

    tef89 Well-Known Member
    38

    May 26, 2010
    297
    24
    38
    Try switching to GSM only for a few days and see if the issue disappears (as it did in my case) - obviously make sure there's no data use going on either overtly or in the background.
     
  15. Necroman_AI

    Necroman_AI New Member
    5

    Jun 24, 2010
    1
    0
    5
    You could have a SIM card problem or a faulty Desire for sure...
     
  16. paulcooper

    paulcooper Well-Known Member
    36

    Apr 19, 2010
    266
    9
    36
    I am having similar issues, new simcard new phone - still same problem.

    Thinking of leaving t-mobile......
     
  17. Phenomenological

    Phenomenological Well-Known Member
    93

    Jul 7, 2010
    782
    186
    93
    Since the thread is now up here, apparently lots of the texts I send are being received more than once. I don't get any errors on my end, the recipient just gets the message twice. Apparently it happens about a third of the time. I'm on Orange (Which I expect is the problem).
     
  18. nx1977

    nx1977 Well-Known Member
    163

    Feb 8, 2010
    2,421
    174
    163
    UK
    Sms or mms? There's an option in handcent to check message is saved under retrieval settings which also seems to generate multiple messages being sent.

    Mostly an mms issue Iirc
     
    Phenomenological likes this.
  19. Phenomenological

    Phenomenological Well-Known Member
    93

    Jul 7, 2010
    782
    186
    93
    SMS, haven't sent any MMS. Have tried unchecking that option, will see if it makes a difference!
     
  20. teen

    teen New Member
    5

    Jul 16, 2010
    4
    0
    5
    hello im om my second htc desire, the 1st went back becuase of 3g and signal problems. showing full signal but people kept getting my answer phone, problems now my second turns its self on and off all i can say is 3rd time lucky but i really am starting to hate this phone.
     
  21. Phenomenological

    Phenomenological Well-Known Member
    93

    Jul 7, 2010
    782
    186
    93
    nx1977 - Hasn't totally solved the problem, but apparently has greatly reduced the frequency to more like 1 in 50 texts than 1 in 3, which suits me just fine. :)
     
  22. dazzler22

    dazzler22 Member
    36

    May 24, 2010
    11
    1
    36
    Male
    IT Network Engineer/Software breaker :p
    SouthWest UK
    Seems I'm not the only one having this issue. Over the last couple days I'm getting the text failed retrying thing really driving me nuts... will keep an eye on the thread.

    Dazzler
     
Tags:

Share This Page

Loading...