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Please help! I can't upgrade the firmware

Discussion in 'Android Devices' started by Lulu3, Dec 17, 2012.

  1. Lulu3

    Lulu3 Newbie
    Thread Starter

    I posted this the other day but I didn't receive any help - I thought I'd try again.

    My husband and I both have the Galaxy S3. Mine is the unlocked Int'l version and his was purchased in the US and unlocked by the carrier. I use Nova Launcher Prime on mine, he doesn't.

    We both received a notification that an upgrade was available, and he was able to upgrade his successfully over WiFi, but mine wouldn't work. So, I downloaded Kies and connected my phone via USB, and this is what it shows:

    Current firmware version : PDA:LE9 / PHONE:LE8 / CSC:LE9 (XFE)
    Latest firmware version : PDA:LJ1 / PHONE:LID / CSC:LJ2 (XFE)

    It prompts me to upgrade and after it downloaded 100% I receive a message that says "Failed to upgrade, unknown error occurred".

    Any ideas?? I've tried over a dozen times and no luck. I am wondering if it has to do with either the fact that I have Nova Launcher on mine, or that it is the Int'l version (maybe not compatible with Kies US?)

    I am not good with anything tech so layman's terms are appreciated!
     



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Samsung Galaxy S3 Forum

The Samsung Galaxy S3 release date was May 2012. Features and Specs include a 4.8" inch screen, 8MP camera, 1GB RAM, Exynos 4412 Quad processor, and 2100mAh battery.

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