1. Download our Official Android App: Forums for Android!

Support please help,i can't upgrade to samsung galaxy ACE, 2.3.3. gingerbread latest version.

Discussion in 'Android Devices' started by habs2habs, Jul 25, 2011.

  1. habs2habs

    habs2habs Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Jan 22, 2011

    Jan 22, 2011
    3
    0
    5
    hi everyone

    today i bought samsung galaxy GT-S5830,on carphonewarehouse it is upgradeable to 2.3.3 gingerbread version.

    i downloaded softwares and installed them called(Kies,samsung new PC studio).

    When i run the softwares to check for upgrade version it say i have the latest version 2.2.1. (PDA:KB7/PHONE:KB1/CSC:KC2(CPW)

    When i run samsung new pc software,it couldn't find my mobile,but KIES software found my mobile

    please,can you help me upgrade my mobile to version 2.3.3(gingerbread)

    i hope to hear from you very soon

    my kindest regards habs2habs
     

    Advertisement

  2. PJ147

    PJ147 Android Enthusiast
    Rank:
    None
    Points:
    68
    Posts:
    457
    Joined:
    Jun 10, 2011

    Jun 10, 2011
    457
    143
    68
    Male
    Sales
    Hampshire, UK
    Firstly, the forum has all the answers to this question. |But in short, Kies installs the drivers for the phone to be detected. If not load up kies and select the reinstall drivers option. When connected it will tell you what the latest firmware is. Im in uk and my galaxy ace is on the network 3. They told me gingerbread had been approved and will be rolled out later this week. Be paitient and it will be available soon.

    If you cannot wait you can always download and flash it yourself. (again instructions are already available in this forum)
     
  3. habs2habs

    habs2habs Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Jan 22, 2011

    Jan 22, 2011
    3
    0
    5
    Thank you PJ147 for your reply.

    sure i will wait,and download the gingerbread from samsung website.

    i called samsung technical support today,and explained to her ,what i was trying to do.

    she told me if i download and install the latest firmware,which not from samsung websites,example from (you tube),it will void the warranty.

    i even went to carphonewarehouse super store in oxford street,they told me the same thing,that i have to wait for the gingerbread,to be approved from samsung .

    so i will wait,i don't want to void the warranty.

    thank you so much for telling me that.

    goodnight
     

Share This Page

Loading...