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Support please help meeeee

Discussion in 'Android Devices' started by hayamz yoyo, Jan 15, 2013.

  1. hayamz yoyo

    hayamz yoyo Newbie
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    heyy there
    the jelly bean update have reached Egypt a month ago
    all the Egyptian are enjoying the new update
    but when I tried to update today
    I opened settings>about device>software update and then it told me no update available :(
    I don't know why :( and what should I do?
    another thing
    when I connect the phone to kies , kies shows me a message
    "YOUR DEVICE'S CURRENT FIRMWARE VERSION IS NOT SUPPORTED TO UPDATE FIRMWARE VIA KIES "
    what should I do now ?? any solutions for these issues ?? ::(
     

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  2. legalkill

    legalkill Android Enthusiast
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    screen shot your "about device" screen showing your current os version and show us
     
  3. hayamz yoyo

    hayamz yoyo Newbie
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    [​IMG]
     
  4. hayamz yoyo

    hayamz yoyo Newbie
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    any help pleaaaaaaaaaaaase :(
     
  5. hayamz yoyo

    hayamz yoyo Newbie
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    hellooooooooooooooooooooooooooo :(
     
  6. mseif

    mseif Well-Known Member
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    Egypt
    There is an official JB now with the Arabic support. the best way is to download " Kies" and connect your phone to the pc and . Kies will check and will find the new JB, and will install it for you.
    You should back up everything beforehand also via Kies.
     

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