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Support Please Help - Samsung App Updates

Discussion in 'Android Devices' started by ashley4jimmy, Jan 9, 2014.

  1. ashley4jimmy

    ashley4jimmy Newbie
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    My Verizon S4 keeps telling me that I have 2 updates pending. I click on the icon (looks like a shopping bag) and nothing happens...

    Any suggestions? It's driving me crazy.

    I'm not rooted, but couldn't find where to post...? :)
     

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  2. valorian

    valorian Android Expert
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    Yeah, I keep getting this too. I get the notification that there are two Samsung Apps with updates but nothing ever updates. Wish I could help with this.
     
  3. ashley4jimmy

    ashley4jimmy Newbie
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    I accidentally posted this twice last night and someone commented on my other post.

    They said that when it happens again to long press and choose details. Clear data & cache.

    I went to settings - more - my apps - all, and found it so that I could do the clearing. Not sure if it'll work, but it's really annoying. :)
     
  4. AeolianReflex

    AeolianReflex Android Enthusiast
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    I was having the same thing happen every time I restarted my phone.
    You need the Samsung Apps app to handle the update process or nothing happens and the notice keeps returning.
    I downloaded the Samsung Apps app from Google Play and it allowed me to update the apps in question and the notices stopped appearing.
     
  5. valorian

    valorian Android Expert
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    Samsung Apps app? Are you referring to the Samsung Hub app? I have the Samsung Hub app installed. I don't see a Samsung Apps app in the play store.
     
  6. AeolianReflex

    AeolianReflex Android Enthusiast
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    My bad memory...
    I downloaded the Samsung Apps app from Hub not the play store.
    Appologies for the confusion....:D
     
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  7. picord

    picord Well-Known Member
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    I logged in to the Samsung Hub and Downloaded the updates, notifications stopped after that
     
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  8. ashley4jimmy

    ashley4jimmy Newbie
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    I guess I don't understand how to download the updated from the hub...?

    I can't download the apps app because it isn't on Google play...
     
  9. ashley4jimmy

    ashley4jimmy Newbie
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    All I see is music, video games, books. No apps section. No updates section. I'm crazy confused.
     
  10. SirEagle

    SirEagle Android Enthusiast
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  11. ashley4jimmy

    ashley4jimmy Newbie
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    Yeah, but my phone said it blocks it if it's not from Google Play.
     
  12. Aries859

    Aries859 Member
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    Ok this has me completely confused as well. How do I log into the Samsung Hub? I don't see anything on there except how to download new books, movies, music, games etc...I don't see anything for an account. I also can't find a Samsung apps app...can someone provide a link.

    Any help to get rid of these notifications would be great. I get them like 2-3 times a day.

    Thanks.
     
  13. SirEagle

    SirEagle Android Enthusiast
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    In your settings/ security options you have to allow apps from unknown sources.
     
  14. ashley4jimmy

    ashley4jimmy Newbie
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    Will that void my warranty or anything?



    Side note: how do I make this app alert me when people reply to my message?
     
  15. SirEagle

    SirEagle Android Enthusiast
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    No
     
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  16. electricpete

    electricpete Android Expert
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    Subscribe. In tap-a-talk, long press on thread. On pc browser, look for thread tools
     

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