Help PLEASE help, service goes away

[sx4dude2013]

I LOVE this phone...but I have NO SERVICE!!!!
Service will go away and i cant do ANYTHING to make it come back.
I cannot send texts, place phone calls, get on the web.
I basically have a $600 paperweight.

Im at my witts end. I SERIOUSLY doubt its the hardware...i think it has to do with the 4g/3g. I dont have 4g in my area at all.

I got a new sim card today from VZW and that didnt help.
What would casue this and what are my options? I dont want to have to exchange it cause i dont think its the phone. UGH.

ANYONE EXPERIENCEING THIS?!?!?!?!

 

[Nuar]

Yes. I have service 99% of the time so far.... but
today i went over my friends house and at her house i lost 4g service followed by any service...
if i put the phone in plane mode and then turning the services back on i got 3g coverage and the connection started working again. Weird thing is, my droidX never had ANY problems at her house before.

 

[Vihzel]

Hmm... have you tried perhaps turning off the capability of getting any 4G? I forgot how to toggle off 4G.

 

[sx4dude2013]

Hmm... have you tried perhaps turning off the capability of getting any 4G? I forgot how to toggle off 4G.

I currently have the phone set to "cdma" only. I have tried both settings all day with the same results.
No idea what would cause this besides true network issues.

 

[Vihzel]

I feel like it has to do with the 4G/3G... but if it's a network issue in your area, then unfortunately, that won't be fixable unless Verizon actually remedies it. Have you perhaps tried a hard reset?

 

[treb1797]

http://androidforums.com/motorola-droid-bionic/411507-3g-network-issues.html

 

[sx4dude2013]

http://androidforums.com/motorola-droid-bionic/411507-3g-network-issues.html

So it is a vzw issue for sure? And its only on 3g/4g phones?
Friends with 3g phones have had no issues.

 

[treb1797]

So it is a vzw issue for sure? And its only on 3g/4g phones?
Friends with 3g phones have had no issues.

You are absolutely correct on everything you said, so as I stated earlier keep your phone on 4G if you live in a 4G area & you won't have to worry about this issue.

 

[sx4dude2013]

You are absolutely correct on everything you said, so as I stated earlier keep your phone on 4G if you live in a 4G area & you won't have to worry about this issue.

Im not projected to have 4g until 2013

 

[treb1797]

Im not projected to have 4g until 2013

Sorry man you might just have to get used to it. I had to deal w/ it the first 2 months when I got my Charge, but haven't since going 4G where I live.

 

[damewolf13]

You are absolutely correct on everything you said, so as I stated earlier keep your phone on 4G if you live in a 4G area & you won't have to worry about this issue.

If only this were true.

 

[sx4dude2013]

If only this were true.

What?

 

[sx4dude2013]

Here is a vid after a call wouldnt connect. I was able to toggle airplane mode to fix data.

Droid Bionic- No Service - YouTube

 

[YankeeDudeL]

Im not projected to have 4g until 2013

FWIW, no one is projected to get 4G until 2013. That is when Verizon will have full 4G coverage. They won't give anyone a specific timeline. And people thought they only did that with phones. lol

 

[damewolf13]

What?

Well, I live in an area with active LTE and unfortunately for me, I have had the same problem as the original poster a few times already.
Most of the time the LTE works beautifully, but a few times I get no service. It usually lasts from 3 to 5 minutes and then it corrects itself.
It's just a bit annoying. I almost feel like I got an Iphone4.

 

[omahatian]

I LOVE this phone...but I have NO SERVICE!!!!
Service will go away and i cant do ANYTHING to make it come back.
I cannot send texts, place phone calls, get on the web.
I basically have a $600 paperweight.

Im at my witts end. I SERIOUSLY doubt its the hardware...i think it has to do with the 4g/3g. I dont have 4g in my area at all.

I got a new sim card today from VZW and that didnt help.
What would casue this and what are my options? I dont want to have to exchange it cause i dont think its the phone. UGH.

ANYONE EXPERIENCEING THIS?!?!?!?!

Actually, I have had some of those issues... And have been perplexed. Places where I got great reception on my Blackberry, I am now getting one bar or NO bars. Weird.

 

[mcydeeze]

I've also noticed the same problem. My 4g works fine 99% of the time, but at random (especially when trying to skip through a video) it will just stop working and I'm left with no service. A reboot solves the problem but it's a bit of an annoyance to have to do so.

 

[omahatian]

You are absolutely correct on everything you said, so as I stated earlier keep your phone on 4G if you live in a 4G area & you won't have to worry about this issue.

Not so for me... :-( I live and work in a 4G area, but still am experiencing random service drops or declines and it's annoying/frustrating. I've rebooted, done the airplane mode toggle, etc., and it still happens frequently enough to notice. Crap.

 

[sx4dude2013]

So do yall think its a network issue?
Or a general "you bought a bionic, thats expected" problem?

 

[damewolf13]

So do yall think its a network issue?
Or a general "you bought a bionic, thats expected" problem?

I am not sure if it is one, or the other, or maybe a little of both, but I bet this is what caused the long delay in the first place.

 

[omahatian]

It just happened to me again. Second time Today. Had to reboot. :-(

 

[sx4dude2013]

It just happened to me again. Second time Today. Had to reboot. :-(

I havent had an issue today. But ive been on wifi all day and recived many calls/txts...

 

[cane2477]

I have also experienced this issue a few times here in Northern Utah. I notice the 4g LTE or the 3g Icon turns from blue to white, and still shows bars, yet I have no data connection. Next time it happens i will see if I can place a call or not. It usually corrects itself in a few minutes, but it is very very strange...never happened on my previous DINC...

 

[cane2477]

Happened again just now...couldn't place a call...what's the deal???

 

[New Rising]

Glad to know I'm not the only one experiencing this. It happened to me twice today. I had to reboot once, the next time it happened i switched between 3g and 4g and I got service back on 4g.