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Discussion in 'Android Devices' started by ashley112305, Feb 6, 2011.

  1. ashley112305

    ashley112305 Lurker
    Thread Starter

    my droid eris keeps freezing at the same screen.when i turn it on it wont go past the screen with the three little guys skateboarding. i have done a complete factory reset and recovery.. i dunno what to do now
     



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  2. metlcat

    metlcat Android Enthusiast

    To help people out, are you rooted? Did you do the factory reset just prior to this problem? Did you try to flash a new ROM just prior to this problem?
     
  3. ashley112305

    ashley112305 Lurker
    Thread Starter

    no the problem started before i did the facetory reset. i dont know how to flash a ROM i am almost completley clueless about this stuff i just tried certian things from reading all the other blogs.
     
  4. metlcat

    metlcat Android Enthusiast

    Are these the steps you followed?

    From erisuser1:
    "You might need to perform a factory reset on the phone using the recovery - whether the phone is rooted or unrooted.

    If it is unrooted, you do this by:

    - charge the phone to 100%
    - cold-start the phone with Send+End (so you are in FASTBOOT mode)
    - use the menu presented to go to HBOOT MODE
    - use the menu presented here to boot into RECOVERY

    - when you see the screen with the Android on it (possibly a triangle w/ exclamation point), that is the "stock recovery" splash screen

    - press Vol-Up+End

    If that does not produce the (stock) recovery menu, press the Home soft-key + End

    You should see a menu item that allows you to perform a factory reset."

    If you did this and it did not help, I would suggest calling Verizon tech support. They may have a better idea of what to do.

    Anyone else have an idea?
     
  5. ashley112305

    ashley112305 Lurker
    Thread Starter

    yah i did.. and called verizon.. this website has been more help then they were. Soo. i guess i will just have to get a new phone.
     

HTC Droid Eris Forum

The HTC Droid Eris release date was November 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7600 processor, and 1300mAh battery.

November 2009
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