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Please Help!

Discussion in 'Android Devices' started by kristofferson67, Oct 1, 2014.

  1. kristofferson67

    Thread Starter

    Just got the HTC One M8 phone after being an iPhone user for years.
    Really like the phone, however there is one thing that's REALLY annoying me.

    Whenever I move my thumb over to the left of the keyboard to press the letter a, s, q, w or shift key, the phone automatically drops the text down to the next line, starts a new sentence with a capital letter.

    Is there PLEASE a way to turn this off?

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  2. Hello.

    I was simulating your issue and I think the reason why the cursor moves down and starts with a capital letter is you unknowingly touching the enter key. If it's not the issue, please let me know.

    Thank you!
  3. kristofferson67

    Thread Starter

    No I'm definitely not doing that. It
    also happens
    when I'm trying to top line of texts to.
  4. kristofferson67

    Thread Starter

    Ha ha. See above message. See how when a word started
    A or
    W it started a new line?
  5. SolApathy

    SolApathy Just another robot
    VIP Member

    Welcome to our forums! Sorry it's because of an issue you are having. WE would love to help you out, though.

    Easiest way for us to help you is if you have another device to record a short video of what is happening so we can see the behavior and how you are pressing the keys.
  6. today

    today Android Expert

    One thumb typing? Or two? Landscape keyboard? Or portrait?
  7. kristofferson67

    Thread Starter

    One thumb typing. Phone in right hand. Phone & keyboard facing
    straight up - not length
    ways 😊😊😊😊😊
  8. rod9669

    rod9669 Android Enthusiast

    use the trace feature - basically HTC's swype. Works really well
  9. kristofferson67

    Thread Starter

    How do I turn that on?
  10. kristofferson67

    Thread Starter

    Tried turning the trace thing on in settings. It says it's on but doesn't seem to be working?! Still have to type each letter individually.
  11. HuskyKMA

    HuskyKMA Well-Known Member

    If you hand the phone to someone else and they type on it are they able to reproduce the results? If you're 100% sure that you're not hitting that enter key with the palm of your hand as you reach across, then take the phone back where you got it and show them and get a new one.
  12. today

    today Android Expert

    Ts my be
    St guess
  13. kristofferson67

    Thread Starter

    Phone ran an update last night. Seems ok now!

HTC One M8 Forum

The HTC One M8 release date was March 2014. Features and Specs include a 5.0" inch screen, 4MP camera, 2GB RAM, Snapdragon 801 processor, and 2600mAh battery.

March 2014
Release Date

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