I'm re-posting this so it doesn't get lost in the other thread about battery drain. Would the moderator please sticky this note? Many of you - like myself - have been having significant battery drain/signal issues on your Incredible. If you want to ever get the issue fix, read below: I went to the VZW store today to swap out my phone because my battery would drain to 0% in a few hours with little or no use, but they didn't have any in-store to give me, nor did they have any new batteries. I told them that I thought the problem was the signal dropping in and out, and they acted like this was the first time they'd heard that. I went around to the various phones in the store and noticed that all the Incredibles were at -90 dbm, while the Droid Eris', for example, were at -70. It's clear there is some kind of signal problem here. I called VZW customer service and they are sending me out a new phone, which I'm almost certain will NOT fix the problem, since this is either a phone-wide hardware problem or a software issue. When I called VZW, I asked how many people before me had called about this issue, and the agent told me they had "absolutely no reported issues with the Incredible yet." That, of course, makes no sense, since one peek at this board will tell you there is a signal and battery drain issue. The agent then told me that Verizon needs three customer complaints on a particular issue before it is sent to the manufacturer. So, they've logged my serial number - and I'm the first. We need a bunch of other people to call VZW customer service and say: 1) the signal is weak/dropping out, toggling between 1x and 3g 2) The battery is dying far too quickly, possibly as a result of #1. If nobody calls, the issue WILL NOT be sent to HTC, and thus will not get fixed. So everyone, please inundate VZW with phone calls and tell them the Incredible needs an update immediately.