The problem is that you might as well tell me that all I have to do is split the atom, because rooting and unrooting the phone is not something that's within my skill set.
This is why this forum is frustrating to me at times. I get it, many people on here have rooted their phones, and it's awesome. Mazel tov.
Not everyone on here is willing to risk bricking their phone for the promise of a phone that actually behaves like we thought it would out of the box. With that in mind, advice like "root it" is simply not helpful. I'm of the opinion that it's Sprint/HTC's responsibility to deliver a working product, not my responsibility to take the little bundle of circuitry they've provided and figure out my own way to make it work.
Might I finally add, I have no idea if rooting the phone would fix the "100% awake" problem. For all I know it's a hardware issue, not a software issue, in which case I'd be where I am right now, except I'd have to go through the extra steps of unrooting my phone to get Sprint to do anything with it.