I just got my Eris this past week and am loving the phone. I traded someone on Craigslist for it. My only complaint is that at my house I get poor reception. My family has Verizon and they don't complain about poor signal with their phones. I could never get a signal especially in my room (the basement) on my Samsung Rogue and it's the same thing with my Eris. Half the time I get 0 bars in my room. I sometimes only get 1 or 2 bars when I am at work. I did notice that when I was driving the other day it kept going from 3 bars down to 1 and back up to 2. My Eris is not rooted or anything. I just got the phone, I'm afraid to root it cuz I might mess something up. So if someone can help me out that would be great. I tried dialing 228 and it didn't work. Thanks for the help.