Help Possible to unlock pattern without losing data?
- Thread starter Ryh86
- Start date
Thank you,
but does factory reset keep the data, is there any tutorial i know my mum Gmail account credentials since iam the one who create the mail
Just to emphasize what's already been stated, a Factory Reset will delete her data. That's what a Factory Reset is designed to do, wipe user data off the internal storage of a device. So if there's any chance any family member or friend who was close to your mother might know what password she used, DO NOT do a Factory Reset if you want to get access to that Redmi phone. If a phone's lock screen was to be easy to bypass, it wouldn't have much of a purpose.
Do you have access to her online Google account? Keep in mind that the lock screen on her phone is independent from her Google account but if you can at least access her Gmail, calendar, and contacts (presuming she had her phone set up so those items automatically synced with her Google account) that will be something. Also do you know if she had the Google Photos app on her phone, and if it was set up to sync with her Google account?
Getting her text messages could be much more involved and difficult, and dependent on which text messaging service she used along with which app.
You can use Google's Takeout service to do a full backup of her Google services data. Select the items you want to have backed up, and there will be a resulting zip file that may be several GBs in size depending on how much stuff she had stored:
https://takeout.google.com/settings/takeout?pli=1
If you do not have access to her Google account, there is a lengthy process for loved ones to get access. You need to authenticate yourself and provide proof your mother passed on. It's a cumbersome process, but accessing someone else's account is a major deal.
https://support.google.com/accounts/troubleshooter/6357590?hl=en#ts=6357650
My condolences and very sorry for your loss.
Do you have access to her online Google account? Keep in mind that the lock screen on her phone is independent from her Google account but if you can at least access her Gmail, calendar, and contacts (presuming she had her phone set up so those items automatically synced with her Google account) that will be something. Also do you know if she had the Google Photos app on her phone, and if it was set up to sync with her Google account?
Getting her text messages could be much more involved and difficult, and dependent on which text messaging service she used along with which app.
You can use Google's Takeout service to do a full backup of her Google services data. Select the items you want to have backed up, and there will be a resulting zip file that may be several GBs in size depending on how much stuff she had stored:
https://takeout.google.com/settings/takeout?pli=1
If you do not have access to her Google account, there is a lengthy process for loved ones to get access. You need to authenticate yourself and provide proof your mother passed on. It's a cumbersome process, but accessing someone else's account is a major deal.
https://support.google.com/accounts/troubleshooter/6357590?hl=en#ts=6357650
My condolences and very sorry for your loss.
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