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Support Power button and HTC lettering

Discussion in 'Android Devices' started by skier10, Oct 31, 2010.

  1. skier10

    skier10 Active Member
    Thread Starter
    16

    May 15, 2010
    26
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    Hi everyone-

    I've had my Incredible since last May, and it's been a fantastic phone! I absolutely love it. Unfortunately though, since July I've noticed that my power/lock button doesn't exactly suppress anymore when I press it. It still works, and the button is still raised from the phone like it should be, but when I press the button it feels like I'm pressing a piece of plastic that squishes in and doesn't very obviously "click" like it used to.

    That's just one of my issues...The second is that earlier today I noticed that part of the "T" in the HTC lettering on the back of my phone was starting to peel off. I pushed it back on, and it hasn't started to come back off since. I've read about other people having this issue, but I'm curious if anyone has had success getting a replacement phone as a result of these defects? It still works just fine, but they really do seem like defects to me and I'd prefer to have a flawless phone :)
     

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  2. dymmeh

    dymmeh Well-Known Member
    16

    Apr 17, 2010
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    I'm on my second phone. The first was returned due to the power button getting that mushy/sunk in feeling as you described.

    I talked to someone on the phone to get my replacement and the guy mentioned he's heard about it once or twice before. Had my new phone 2 days later.

    They "might" replace the cover too.. I'm not sure about that one. I want to try and get a new cover to see if it fixes the case squeek when you grab it in certain spots. I tried to put paper between the battery and cover to fix it and it only helped it slightly
     
    skier10 likes this.
  3. skier10

    skier10 Active Member
    Thread Starter
    16

    May 15, 2010
    26
    1
    16
    Okay, cool. That might be what I'll end up doing. If I get a replacement because of the button though, wouldn't that mean I get a new back cover as well?
     

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