The switch has been a bit finicky for a few months. Today it stopped working all together. I couldn't turn the phone on except my plugging in power. Then I couldn't shut it off. I pulled the battery to try and reboot but now I can't turn it on. I opened the back but there is a star shaped screw and another with a void sticker on it. I was thinking of taking a look at the button leads to see if there is something lodged in there of perhaps if they were just dirty, I could clean them to get a better connection....but I will be crossing a line if I do. The big question is....who do I turn to regarding a repair? Since I bought it from google, I don't think T-mobile will help. Once I finally reach the right person at google, they will most likely say ship it to us and we will look at it when we get around to it. This phone was too expensive to only last nine months. Any suggestions?