I know this issue has been raised before, but I'm going to raise it again, since it seems to be more widespread than earlier posts have indicated. I just bought up phone yesterday, and I'm pretty happy with it, except for one thing: several of the preinstalled apps that came with the phone are not visible in the app drawer. I can see them in Manage Apps, but they don't have icons in the regular App drawer. I'm not talking about widgets or system processes, I mean full blown apps that should be there but aren't. I've seen a couple of postings here and elsewhere mentioning the Voice Recorder, Voice Search, and Car apps, and sure enough, I have those same problems. But also missing are things like Flickr, Polaris Office, etc. I've tried disabling and re-enabling the invisible ones in Manage Apps, and I even did a factory reset (although I've only had the phone for 24 hours!), but they stubbornly refuse to show up in the app drawer. It's not just a glitch with one phone, because I bought two of them, one for me and one for my wife. Both have the same problem with exactly the same apps. I've seen the suggestions in other threads for third party apps that can create shortcuts for these phantoms (Folder Organizer, etc.), and I guess I'll have to go that route. But I'm still baffled and annoyed that it should be necessary to find a workaround for this, and I don't understand why the OS thinks these are installed, but the UI can't see them. I was wondering if it had something to do with the fact that I bought the phone at Best Buy (they matched Amazon's price of 49 bucks for me) rather than directly from Verizon. Don't want to beat a dead horse, but I'd really like to see a little more discussion of this, and to find out how many others have the same problem. Thanks.