I woke up this morning with my phone off. I accidentally hit the volume and power button at the same time and a screen instantly came on and said downloading....do not turn off target. It stayed that way frozen for 5 hours until the VZW tech told me to take out the battery and restart the phone. It then rebooted normally. Just for ducks I turned the phone off and did the same thing. Hit the volume button(not sure if up or down) and a different strange screen came on and froze the phone. What the heck's this all about? Anybody know. It didn't hurt anything. Phone is fine. Bringing this up in case anyone runs into this and is surprised.