Help Prime not turning on our of box (FIXED !!)

[rz22g]

Well I jumped through hoops for days to get my daugther a Prime for Christmas. I opened to test it before putting away until Xmas morning and Epic Fail !!

I hooked the prime to the AC Charger. The Power LED blinks 3 times then goes solid. I let it sit for 1/2 hour then while still plugged in I hit the power button only to have nothing happen. I also held power button for 2 seconds, again while still plugged in, at which time it blinks three times then goes solid again.

It apparently is DOA. Im ok with it as long as I can eventually get it exchanged for one that works but was posting here in case anyone had some ideas.

Thanks and Merry Xmas.

 

[rz22g]

UPDATE UPDATE !!!

Joy to the World!! Apparently it just needed to sit on charge. Initially I let it charge for about 1/2 hour maybe. Right after I submitted this post I hit the power button and felt a vibration , heard a ding and it booted !!! This really had me freaked out since normally a battery will have an initial charge that is sufficient enough to test boot but not in this case.

So anyone that might try to boot their prime right out of the box and get nothing, let it sit on charge for at least 45 minutes.

 

[theandies]

I know when I get mine I'm going to let it charge for a few hours anyway. I know it will be excruciating but I always do that with new electronics. I "pre-charged" my wife's Nook Color last year so it would be ready out of the box. You might consider that since it's for your daughter. This way she'll be able to play with it ASAP.

 

[Lock-N-Load]

just FYI.. the manual says you need to initially charge 8 hrs or so first time to get best total battery life. 1/2 hr is not much

but it was never truly "bricked" to begin with

 

[johnd09]

I shall let mine charge for a few hours then play with it while plugged in. hehe.

 

[rz22g]

just FYI.. the manual says you need to initially charge 8 hrs or so first time to get best total battery life. 1/2 hr is not much

but it was never truly "bricked" to begin with

True. I edited my title and removed bricked. I was basing it on my experience with other tablets, all of which had enough initial charge to at least power on and test boot or at the very least boot when plugged in to AC adapter. Lesson learned.