L
Lostsorrow
Guest
Has anyone run into this issue?? I can not update my prime when I select system firmware update. Also my prime does not register its serial number in it, the prime is currently displaying "unknown" Any ideas and thanks ahead of time????
-Lostsorrow
UPDATE: I got a human to answer the phone at Asus and I had to manually load the update from their website. If anyone does not know how download the file to your PC. Next unzip the file and put the Asus directory onto the root of your micro SD card. Navigate through the Asus folder and unzip the update file inside few folders deep and copy the unzipped update folder to the root of the SD card as well. In my case I had on the root of my sd card an Asus Directory and the US_epad8.8.3.33 folder. Make sure a copy of the update folder stays in the original spot of the Asus folder as well. Insert the card into the tablet and the tablet should auto detect it. Hit ok and the tablet will reboot itself. Make sure you back up all your stuff just in case before you update, sync with google, etc....
-Lostsorrow
UPDATE: I got a human to answer the phone at Asus and I had to manually load the update from their website. If anyone does not know how download the file to your PC. Next unzip the file and put the Asus directory onto the root of your micro SD card. Navigate through the Asus folder and unzip the update file inside few folders deep and copy the unzipped update folder to the root of the SD card as well. In my case I had on the root of my sd card an Asus Directory and the US_epad8.8.3.33 folder. Make sure a copy of the update folder stays in the original spot of the Asus folder as well. Insert the card into the tablet and the tablet should auto detect it. Hit ok and the tablet will reboot itself. Make sure you back up all your stuff just in case before you update, sync with google, etc....