Hello there -- I'm hoping someone can help. I seem to be having a lot of bad luck with this phone. Today, I tried to Update PRL and it appeared to complete the process, but now I have an X next to the signal bars on the status bar, next to the battery icon. And the phone says, "Searching for Service." I went to a Boost Mobile store to see if they could help me, and the guy was on the phone with multiple technicians who could never get the phone working again. Supposedly someone's supposed to call me back on my landline within 48 hours, but I wanted to post here and see if anyone has any suggestions on how to revive this phone. I'm not rooted, and would prefer not to if possible. Anyone out there have any ideas or suggestions? Seems like a software glitch must have happened during the Update PRL. Let me know; and thank you.