Hello and welcome to the forums Dave - thanks for joining

Have you tried a battery pull (keep it out for a couple of mins before re-inserting) and let us know if this sorts the issue for you

 

Ah... ok... I hadn't realised that this was a long term problem!

Another member has been having an issue where the phone was stuck in a bootloop and his volume buttons were not working (sounds like they were stuck as depressed)... he was able to get the volume buttons working again by carefully pull the volume keys up using (what sounds like) a tooth pick (here is his thread - http://androidforums.com/desire-hd-...entering-into-boot-loader-directly-power.html)... it could be that your volume buttons are stuck.

Just take care if you do decide to do the same as the other member

 

Oh... right... hadn't understood that!

How long have you had the phone... the volume control missing is definitely a hardware issue and I would imagine that you should be able to get it repaired/replaced by your carrier.

How did it happen that the volume control is missing?

 

Not 100% sure, but I can see if I can get another guide to have a look at this thread

 

if im understanding the first post correctly,you attempted to just do a factory reset(data wipe) of your custom rom.

have you rebooted this phone before? if so,is that screen part of what you normally see after the splash screens?

to me,that looks like part of the boot animation for AOSP gingerbread.

to get us started:
1)how did you reset? using an option in the phones menu,or using the "wipe data/factory reset" option in a custom recovery?
2)are you still able to get into hboot(power+vol down from powered off)? if so,list all the info that you see there
3)are you still able to get to a custom recovery by selecting "recovery" from hboot?

i realize your volume rocker is missing,but you may be able to access the lil micro buttons that the rocker contacts with a pencil,toothpic,paperclip,or some other creative,skinny object

if you cant acccess the micro buttons and get to hboot/recovery,then the last options will involve some commands in a "cmd" window. do you have adb/android skd set up,and have any experience using it?