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Problem booting HTC Desire HD after Fact Reset

Discussion in 'Android Devices' started by Bugsy1957, Apr 21, 2012.

  1. Bugsy1957

    Bugsy1957 Lurker
    Thread Starter

    Hi All - I have googled this and cant find a match so here goes.

    I was running a custom rom on my VF HTC Desire HD and all was well. I then decided (because I was getting a new phone) to do a factory reset and after this it would not boot. It comes up with the standard Green on White HTC screen and then a black screen appears with only the word "Android" on it. I think I have managed to attach a picture of the screen in question!

    Any idea what causes this and if it can be fixed how it can be done?

    For good measure the volume control is lost but when it was working that didn;t stop me using the custom rom manager as I was able to use the touch buttons at the bottom of the screen.

    Thanks in advance


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  2. D-U-R-X

    D-U-R-X turbo drinker

    Hello and welcome to the forums Dave - thanks for joining :)

    Have you tried a battery pull (keep it out for a couple of mins before re-inserting) and let us know if this sorts the issue for you :)
  3. Bugsy1957

    Bugsy1957 Lurker
    Thread Starter

    THe battery was out for about a month - is that long enough!

    Thanks for the suggestion!
  4. D-U-R-X

    D-U-R-X turbo drinker

    Ah... ok... I hadn't realised that this was a long term problem!

    Another member has been having an issue where the phone was stuck in a bootloop and his volume buttons were not working (sounds like they were stuck as depressed)... he was able to get the volume buttons working again by carefully pull the volume keys up using (what sounds like) a tooth pick (here is his thread - http://androidforums.com/desire-hd-...entering-into-boot-loader-directly-power.html)... it could be that your volume buttons are stuck.

    Just take care if you do decide to do the same as the other member ;)
  5. Bugsy1957

    Bugsy1957 Lurker
    Thread Starter

    Many thanks but the volume control is missing .

  6. D-U-R-X

    D-U-R-X turbo drinker

    Oh... right... hadn't understood that!

    How long have you had the phone... the volume control missing is definitely a hardware issue and I would imagine that you should be able to get it repaired/replaced by your carrier.

    How did it happen that the volume control is missing?
  7. Bugsy1957

    Bugsy1957 Lurker
    Thread Starter

    The phone was in a holder in the car and when I took it out one day the battery over nd the volume control came off (I didn't realise the volume control had come off at the time)

    Tbh I think it will e a chargeable reapsir so may just sell t as broken but thanks fr your help

    I was just curious to know what the phone was trying to do when the word "android" was on the screen - apart from boot obviously !
  8. D-U-R-X

    D-U-R-X turbo drinker

    Not 100% sure, but I can see if I can get another guide to have a look at this thread :)
  9. scotty85

    scotty85 Extreme Android User

    if im understanding the first post correctly,you attempted to just do a factory reset(data wipe) of your custom rom.

    have you rebooted this phone before? if so,is that screen part of what you normally see after the splash screens?

    to me,that looks like part of the boot animation for AOSP gingerbread.

    to get us started:
    1)how did you reset? using an option in the phones menu,or using the "wipe data/factory reset" option in a custom recovery?
    2)are you still able to get into hboot(power+vol down from powered off)? if so,list all the info that you see there
    3)are you still able to get to a custom recovery by selecting "recovery" from hboot?

    i realize your volume rocker is missing,but you may be able to access the lil micro buttons that the rocker contacts with a pencil,toothpic,paperclip,or some other creative,skinny object :)

    if you cant acccess the micro buttons and get to hboot/recovery,then the last options will involve some commands in a "cmd" window. do you have adb/android skd set up,and have any experience using it?
    D-U-R-X likes this.

HTC Desire HD Forum

The HTC Desire HD release date was October 2010. Features and Specs include a 4.3" inch screen, 8MP camera, 768GB RAM, Snapdragon S2 processor, and 1230mAh battery.

October 2010
Release Date

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