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Support Problem connecting Bionic to Macbook

Discussion in 'Android Devices' started by mpiscatelli, Oct 10, 2011.

  1. mpiscatelli

    mpiscatelli Lurker
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    Searched but could not find any similar threads. I am having a problem connecting my Bionic to my Macbook pro. When I plug it in and and set it to USB mode on my phone, my computer brings up a little Motorola disc with 4 files: Autorun.inf, config.ini, MotoHelper_2.0.51_Driver_5.exe, and setup.exe. Both the first two are just text files that say nothing and the last two both open up Microsoft Communicator. Do I need to install some kind of drivers before my phone works with my computer? I searched on the Motorola site and there were no Mac drivers...please help! Thanks.
     

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  2. mpiscatelli

    mpiscatelli Lurker
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    Update:

    I can get it to show (what I am assuming is the SD card) there is a DCIM folder and a LOST.DIR folder. Also, the Motorola disc thing went away. However, I can't see the internal storage of the phone. How can I get that to appear?
     
  3. doogald

    doogald Android Expert
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    YOu *definitely* do not need Mac drivers.

    When I plug mine in, I see two external drives: MOT (which is the internal storage) and "NO NAME" (which is the SD card.)

    You should have the USB connection set to USB Mass Storage, not PC Mode, Windows Media Sync, or Charge Only.
     
  4. mpiscatelli

    mpiscatelli Lurker
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    Problem solved thanks :)
     

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