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Support problem downloading

Discussion in 'Android Devices' started by kawa123, Jun 1, 2011.

  1. kawa123

    kawa123 Lurker
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    Hi my name is Arthur and I have a problem with your phone I have a lg shine with android I cannot seem to download any file or it just says starting to download

    thanks
     

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  2. Aggie12

    Aggie12 Android Expert
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    Hi Arthur, Welcome to the forums!! I am going to direct you to the LG Shine forum where your question may be better suited!
    LG Shine Plus - Android Forums
     
  3. Slug

    Slug Check six!
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    Welcome from me also!

    I've moved your question to the LG Shine Plus section to save you the trouble of reposting it. I also removed your email address from the post, as it's not advisable to post it publically.
     
  4. karendar

    karendar Android Enthusiast
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    Hello Kawa123,

    I've had that problem before. Something is corrupted somewhere in the phone, usually related to the download manager or the cache.


    What I suggest is if you're knowledgeable with Android, go in your settings, then applications, manage applications. In running apps, look for Android Market, Market and download manager. Stop those three. After you're done, go in all applications and look for Android Market, market or Vending, click on it, do clear data, clear cache. If you see a button called "uninstall updates", do that. Now go back to the all applications list and look for "Download Manager" and clear cache, clear data again... Do uninstall updates if you see that button too.

    Once you're done, reboot phone and try again... If it STILL doesn't work, do a factory reset on the phone... Back up all your files, documents, etc. and then do this:

    VOLUME UP + HOME + POWER

    It will ask you if you want the phone to be reset to factory settings. If you backed everything up, say yes and then try again with the downloads...

    Good luck!
     
  5. cjmaniac

    cjmaniac Member
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    I had the same problem with mine when I first got it and had to factory reset it. It worked fine after that.
     

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