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Support Problem receiving images? Also can't connect to kies?

Discussion in 'Android Devices' started by Np0212, Feb 11, 2014.

  1. Np0212

    Np0212 Lurker
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    When someone texts me an image i wont receive it, i just get an error box no matter if i turn wifi on or off and whatnot.

    Also when i connect to kies nothing will show up for me to sync my phone
     

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  2. Rukbat

    Rukbat Android Expert
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    1) Check the APN settings for MMS. They have to be what your carrier uses.

    2) Make sure you're using the correct version of Keis (Version 2 for the Note 2, IIRC) and that you have told it to reinstall the drivers.
     
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  3. Np0212

    Np0212 Lurker
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    I dont know much about this stuff so kinda lost haha. How do i check APN settings.

    As for kies i have an iMac and there is only one version. It was working fine than one day just completely stopped..
     
  4. tube517

    tube517 Android Expert
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    Are you having MMS problems from iPhones or from all phones?
     
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  5. Np0212

    Np0212 Lurker
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    From all phones, just started from iPhones than someone with galaxy s4 tried today and it wouldn't work.
     

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