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Problem sending mms

Discussion in 'Android Devices' started by cowslinger64, Jan 17, 2010.

  1. cowslinger64

    cowslinger64 Member
    Thread Starter
    16

    Jan 17, 2010
    17
    1
    16
    Hello...

    I bought the HTC Hero, yesterday. I've already learned a lot about it from the posters on this site. I do have a problem, hopefully a simple one, that I'm not sure what to do about..

    When I try to send an MMS, when it comes time to hit the menu button and then attach, there is no attach button to hit. I get all messages, quick text, compose, send, delete and insert smiley.


    Am I missing something?

    Appreciate the help...Scott
     

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  2. Ziani

    Ziani Well-Known Member
    98

    Sep 20, 2009
    836
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    98
    Norfolk, UK
    This is waht I get:

    Are you using the stock messages app?

    In the actual box that composes the message if you press menu you will have options and one of them is a paperclip that says attach if you press that you get more options like video's pictures etc
     
  3. cowslinger64

    cowslinger64 Member
    Thread Starter
    16

    Jan 17, 2010
    17
    1
    16
    Thanks...

    Yes I am using the stock messages app, and do not get a paperclip or any other way to attach pics to a message.

    I stopped by my phone carrier today, and they told me that this phone doesn't yet have the capability to send mms.

    Sound right?
     
  4. Ziani

    Ziani Well-Known Member
    98

    Sep 20, 2009
    836
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    Norfolk, UK
    ahh yes....sounds like you need to set up the APN settings...your carrier should help you with that
     
  5. Jondo

    Jondo New Member
    5

    Jan 19, 2010
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    5
    Insurance Underwriter
    Cardiff SW UK
    Ah yes, im glad someone has the same probs as me!

    I cant send a message, or receive MMS. What the deuce is going on ?

    When i receive a message, it asks me to download the message or View it online with my network provider!

    Im with T-Mobile uk,

    Help please :)
     
  6. cowslinger64

    cowslinger64 Member
    Thread Starter
    16

    Jan 17, 2010
    17
    1
    16
    ---------------


    The problem for me is, that my carrier told me that nothing could be done. Am I just dealing with an uninformed sales person?
     
  7. Ziani

    Ziani Well-Known Member
    98

    Sep 20, 2009
    836
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    98
    Norfolk, UK
    Did you ask for the APN settings? Who is your carrier?
     
  8. cowslinger64

    cowslinger64 Member
    Thread Starter
    16

    Jan 17, 2010
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    16
    ---------------------

    They told me that there was an update coming up, but that they had been saying that since November. My carrier is Ntelos, which is one of the smaller ones, but one that does well where I live in West Virginia.

    Are apn settings something that I can ask for and fix myself?
     
  9. Ziani

    Ziani Well-Known Member
    98

    Sep 20, 2009
    836
    92
    98
    Norfolk, UK
    They know best...had a quick look on the net and from the looks of it you will have to wait for update but the good news at least there will be one. Keep a look out on their Website and HTC.
     
  10. pclive

    pclive Member
    6

    Dec 23, 2009
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    I too am with nTelos and ran into the same thing on my Hero. Of course the manual has the info for sending mms, but the settings options for MMS are not available in the current firmware for the phone (1.55...). I spoke with someone from nTelos today and they informed me that the update is due out this month (June 2010). Maybe this upate will allow the voicedial app to work as well. Hopefully the update is out soon. Be sure your contacts are linked with Google Mail or you have them backed up.
     
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