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Support Problem transferring contacts from Captivate to S4

Discussion in 'Android Devices' started by gambitking, Aug 18, 2013.

  1. gambitking

    gambitking Lurker
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    Hello all, I have a Samsung Captivate (no longer activated) and a newly activated Galaxy S4.

    I want to move my contacts but cannot get them transferred over. The SIM cards appear to be different sizes in the two phones, the "Samsung Smart Switch" doesn't help, and I cannot get the contacts to sync to Gmail.

    From my research I have found that "Phone" contacts will not sync to gmail, and all my contacts are 'Phone' contacts, not Google contacts but I haven't been able to switch the contacts to 'Google contacts' nor put them in a Google system group.

    Any help is greatly appreciated on how to accomplish this. Thanks
     

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  2. smitty543

    smitty543 Android Enthusiast
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    If your contacts are on Google contacts, transfer of your contacts should happen seamlessly when you activate your Google account on your S4.
     
  3. gambitking

    gambitking Lurker
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    Smitty, as I mentioned in my post, my contacts are not "Google contacts" , they are only Phone contacts, so there has been nothing 'seamless' about this task.
     
  4. speedlever

    speedlever Android Enthusiast
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    Try this and see if it works:


    1. Open the Contacts app on your device
    2. Click
     

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