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Support Problem upgrading to gingerbread on ace via kies..

Discussion in 'Android Devices' started by hariharan1289, Sep 13, 2011.

  1. hariharan1289

    hariharan1289 Lurker
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    Jul 10, 2011
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    Hi all..

    I have a problem upgrading my phone to gingerbread via Kies from my Laptop.
    I'm using Windows 7 home premium and this what i get while upgrading:


    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: gt-s5830.exe
    Problem Signature 02: 11.7.6.1
    Problem Signature 03: 4e13ef03
    Problem Signature 04: FirmwareUpdateAgent.Common
    Problem Signature 05: 1.0.0.0
    Problem Signature 06: 4e13ef03
    Problem Signature 07: 1fd
    Problem Signature 08: 0
    Problem Signature 09: System.IndexOutOfRangeException
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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    Plz Help.......
     

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