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Support Problem with Google Apps via exchange.

Discussion in 'Android Devices' started by sschueller, Jul 16, 2010.

  1. sschueller

    sschueller New Member
    Thread Starter
    5

    Jul 16, 2010
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    Hi Everyone,

    I have the following issue with my Galaxy S and I was wondering if anyone else has run into this problem. I tried this on another Galaxy S and I had the same problem.

    Every few days the phone "forgets" my exchange account and I have to re-enter all the settings. This is usually after I have a new email notification and I click on the email app. In the email application is shows no accounts setup however under settings it shows the "corporate" account as setup.

    The setup is as follows:
    - Gmail account as the main account for the phone
    - Google Apps domain synced via exchange using the built in email client. I sync contacts, calender and email.

    I have advanced task killer installed but the auto feature is disabled. Also the problem doesn't appear when I use kill apps, it happens after the phone has been idle for a while.

    Does anyone know what might cause this? Is there a log I can check?

    Thanks
     

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  2. snapper.fishes

    snapper.fishes Well-Known Member
    163

    Jul 13, 2010
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    163
    This happens whenever I switch out my SIM card. Are you doing that as well?
     
  3. cortez

    cortez New Member
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    Jul 27, 2010
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    Same problem here with Samsung Galaxy S. Does someone have a solution yet?
     
  4. one4spl

    one4spl New Member
    6

    Aug 1, 2010
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    I've had this a few times now. I'm using a real Exchange server.

    At some point the email app will stall when I go to open it and have a blank screen. If I force close it or do anything else I end up being prompted for the account details again when I next open the Email app.

    The whole account is missing from the Accounts & Sync list, too.

    So annoying.
     

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