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Support Problem with incoming call screen?

Discussion in 'Android Devices' started by jkmasi, Feb 12, 2014.

  1. jkmasi

    jkmasi Android Enthusiast
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    My Moto X seems to have a problem/bug with the incoming call screen. I'm fairly sure this is not normal behavior, as I do not have the same problem on my Droid Maxx, and in other respects, it's a very similar phone.

    When I received a call, I see the top of the caller picture in the upper half of the screen (the picture is cut off), and the lower half (at least - maybe a bit more than half) is solid black. When I hit the phone button, then the option to answer, deny or message pops up.

    I have Googled the problem, and some say it's working as intended, and some say it's a bug that you can fix if you are rooted. Which is it?
     

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  2. mplevy

    mplevy Android Expert
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    Not sure on the picture part but I DO know that if I get a call I won't see the answer or reject options until I put my finger on the circle.
     

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