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Support Problem with latest update

Discussion in 'Android Devices' started by Bundy, Nov 19, 2010.

  1. Bundy

    Bundy Well-Known Member
    Thread Starter
    43

    Mar 31, 2010
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    For some reason I can't seem to install the recent maintenance update. I've been notified three times, but each time I try to install it either hangs at the rebooting screen (before shutdown, not during) or says your phone will reboot, but doesn't and the screen just goes away.

    My Kernel version is still:
    2.6.32.15-gb7b01d1
    htc-kernel@and18-2 #1

    Any thoughts?
     

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  2. Shorte85

    Shorte85 Well-Known Member
    58

    Nov 12, 2010
    340
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    Stay at home Wife
    Michigan, USA
    I'm not completely knowledgeable, but curious if you are rooted? If so, maybe that has something to do with it?
     
  3. Bundy

    Bundy Well-Known Member
    Thread Starter
    43

    Mar 31, 2010
    250
    44
    43
    Should have added that - I am not rooted anymore. I was, then unrooted and reinstalled Froyo.
     
  4. admile3

    admile3 Well-Known Member
    38

    May 19, 2010
    62
    24
    38
    I've been having the exact same problem, have posted about it on here, and have so far not received any help. It's extremely frustrating and would like to know how to rectify it so that I can just get the update over with, even though I have no desire to have that vcast bloatware on my phone.
     

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