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Support problem with mic (microphone)?

Discussion in 'Android Devices' started by JohnInCackalackey, Feb 19, 2010.

  1. JohnInCackalackey

    Thread Starter
    15

    Jan 18, 2010
    13
    0
    15
    I searched all through the board and couldn't find anything on this problem:

    When I'm talking to my wife on my Samsung Moment, she often complains she can't hear me. She says, "speak into the microphone!" Even if I speak directly into the hole in the bottom of my Moment, she still says my voice is muffled and she can't hear.

    When I switch to my bluetooth earpiece she hears me perfectly. I use my bluetooth all day long (this is my work phone), but then after hours, I prefer to ditch the ear-itating earpiece.

    Three questions:
    Is my Moment's mic busted?
    Is my wife hard-of-hearing?
    Must I permanently insert my earpiece, babel-fish style?

    Thanks in advance...
     

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  2. caspertodd

    caspertodd Well-Known Member
    36

    Nov 16, 2009
    109
    6
    36
    Network Engineer
    Murfreesboro, TN
    It really sounds like your mic is busted. From what I can tell, the Moment has a very good mic. All calls are loud and clear on the other end on my phone. Since your phone is under warranty, I would definitely exchange it.
     
  3. JohnInCackalackey

    Thread Starter
    15

    Jan 18, 2010
    13
    0
    15
    Okay, so now the problem is sporadic...

    I was walking through the airport, talking on the Moment, coordinating with my wife. No bluetooth. She heard me fine this time!

    She insists that the other time (calling her from a hotel) I sounded like I was "under water." It's happened before on at least one other occasion.

    There's been a few intermittent problems on my Moment, things that usually go away after I power-down and re-start the phone. I'm wondering if there could be a software error that causes the mic to not work?
     
  4. Thefoodman52

    Thefoodman52 Well-Known Member
    163

    Dec 1, 2009
    2,314
    329
    163
    Resource Consumer
    San Diego
    I don't know about that one dude. I'd just call it bunk and go exchange that. Might as well, it's still good for a change.
     

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