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Problem with moving sms

Discussion in 'Android Lounge' started by Brenti, Jan 7, 2021.

  1. Brenti

    Brenti Lurker
    Thread Starter

    I have a new phone and am trying to move my sms. For this I have used SMS Backup & Restore. I think I did this right, but I have a problem with how the messages appear on the new phone. Depending on what messaging app I am using I get different results. Thus, if I use Messages I see everything there is in the backup. However, if I use Next SMS, which I would prefer to use, I don't see everything. For some strange reason the messages that are from my Contacts have disappeared. Can anyone explain why this is the case? (Had the same problem with some other apps.)
     



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  2. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    It really shouldn't happen, because the SMS app is just a front end, they all connect to the same message database and use the same messaging service. You have given Next SMS permission to access your contacts? Though that shouldn't stop the messages displaying, it would just stop it showing names for the sender.

    Otherwise all I can think of is to force Next SMS to resynch with the message database. Textra actually has an option for that, but that's unusual, so you may have to clear data for Next SMS to force it to restart (which will unfortunately remove any customisations you've made). And I don't guarantee success, this is just the only guess I have.
     
    ocnbrze and Dannydet like this.
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