Problem with new battery

[seanjohn2032]

Hi I bought a oversized battery and I keep getting this picture and then the phone shuts off any help plz???

 

[Mikestony]

Hello sean!
Does your previous battery have no issues?
What phone do you have and what battery did you purchase?
Are you sure it is compatible with your device?

 

[seanjohn2032]

i have a lg g3 and yes it works with this phone it is a TOTHL TECHNOLOGY 7700mAh battery whats is that picture ???

 

[AZgl1500]

I am going to venture to say that picture means that the phone's software has detected that is not a legal, OEM, LG battery.

 

[mikedt]

Is there a DRM chip in the original LG battery that's not present in the Chinese oversized one, that the software detects.

 

[EarlyMon]

Phones don't detect legal batteries and batteries don't have DRM chips

Phones expect batteries to have a cooperative safety circuit to communicate with.

If that's missing, or if the battery is defective, your phone will do its best to alert you and shut down.

The battery is defective.

If new, return immediately.

If old, dispose of safely, better to recycle, it's full of bad chemicals.

Don't try to keep using it and absolutely keep it off of the charger.

For a more trusted brand for extended batteries, try Zerolemon.