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Support Problem with PC connection xperia arc

Discussion in 'Android Devices' started by Yardenh247, Apr 28, 2012.

  1. Yardenh247

    Yardenh247 New Member
    Thread Starter
    5

    Apr 28, 2012
    1
    0
    5
    It all started that i connected the phone my friend's laptop and then started the problem
    Every time I connect the the phone to the computer and try to access to folders that does not let me..it gives me a shortcut that does this and gives me an error every time I try to enter ..
    I tried to update the phone and restore and nothing works ..

    Picture:
    http://w w w.siz.co.il/view/zmmu0gmxtwzz.png.htm
    (delete the spaces)

    the Media go is not working because the WMFDist11-WindowsXP-X86-ENU is missing and i tried to download it and still not working ..

    What to do in this situation? how to fix it?

    *sorry my english is not perfect yet*

    Thank you!
     

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  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member
    153

    Jun 14, 2011
    1,042
    151
    153
    Please check that when you are connecting the handset that you are in Mass Storage mode not Media Transfer mode.
     

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