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Problem with S4 receiving/viewing some pictures from S5?

Discussion in 'Android Devices' started by cheshirez, Oct 2, 2014.

  1. cheshirez

    cheshirez Lurker
    Thread Starter

    I have a galaxy S5 and I have had some issues with friends receiving images occasionally. It's a specific friend with an S4 active where she cannot view the image when it's received.

    Specifically, today I took a picture of an email on my computer monitor and sent it to her via mms (I use textra). She received a file that she cannot view but when she sent it back to me, I could view it fine.
    My screenshot:

    Her Screenshot:

    She says I am the only person this has happened with and it has happened multiple times. Not every time, but occasionally.

    Any help or direction would be grateful. I don't know if it's her or my phone so I posted this in the S5 forum too just to be sure.

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Samsung Galaxy S4 Active Forum

The Samsung Galaxy S4 Active release date was June 2013. Features and Specs include a 5.0" inch screen, 8MP camera, 2GB RAM, Snapdragon 600 processor, and 2600mAh battery.

June 2013
Release Date

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