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Problem with saving media on Huawei, no downloads/uploads/pictures possible

Discussion in 'Android Devices' started by OnlyOneMoreSleep, Oct 22, 2018.

  1. OnlyOneMoreSleep

    Thread Starter

    Whenever I try to save a piece of media in any way possible (send a picture through whatsapp, download a pic, send a voice message, take a screenshot) it gives me an error message instead. Sometimes when I reboot it works for the first few minutes. The error messages just say "camera failed", "download failed" or "file format not supported" (for audio messages).

    I have tried to find a solution online for this. This led to me updating all apps and firmware, reinstalling whatsapp, rebooting a gazillion times, clearing the cache through a phonewide sweep using a system app, making sure the date and time settings were right and checking if they were writing onto the SD card or internal storage. Both storage locations have multiple gigs of free space.

    The phone I'm using is an older model Huawei, the P8 lite. I've only been using it for two months now, it was new before this (sat on the shelf for a while). I've had bad experiences with previous cheap huawei models, but this is my backup phone.

    What can I do to fix this problem?
     


Huawei P8 Lite Forum

The Huawei P8 Lite release date was May 2015. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, HiSilicon Kirin 620 processor, and 2200mAh battery.

May 2015
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