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Problem with SwiftKey clipboard

Discussion in 'Android Apps & Games' started by OM2, Jul 11, 2019.

  1. OM2

    OM2 Well-Known Member
    Thread Starter

    SwiftKey keyboard - the *best* keyboard in the world - apart from one thing that doesn't work

    Sometime ago they added a clipboard catcher (I think that's what it's called).

    It just keeps a record of what you have copied from the clipboard so you can access later.

    It worked when it came out. Yipee!

    But then 9 months or so (actually, I can't remember the exact time) it stopped working. It works like 5% of the time.

    Something I copied 3 copies ago... I need to access. It's not there. The functionality is SUPPOSED TO be there!

    I've tried sending tweets. But they don't listen.

    Anyone else suffering?
    I've tried other clipboard managers - they all suck. To have in the keyboard is a natural place for it to be. I don't want another program.

    Thanks.
     


  2. Dannydet

    Dannydet Extreme Android User

    Have you tried clearing the cache in the SwiftKey keyboard app?
     
    tube517 and mikedt like this.
  3. mikedt

    mikedt 你好

    As SwiftKey is Micro$oft, Good luck!!
     
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Well I just tried it, selected 5 pieces of text one after another, and all are there.

    However, it does say that if you don't "pin" them they will be auto-deleted after 1 hour. I don't know whether that's related to your problem.
     
    tube517 likes this.
  5. OM2

    OM2 Well-Known Member
    Thread Starter

    thanks for the replies guys.

    clearing cache - just looked at settings, can't find an option.

    @Hadron... good to hear it's working!
    just need to figure out my problem.
    i actually bought swiftkey (before it became free).
    as a paying customer, i demand service!!!!!!!!!!!
    (i actually bought for 10p on a special offer. LOL)
     
  6. tube517

    tube517 Android Expert

    Are you a member of the Swiftkey forum? While everyone here is great, they specialize in Swiftkey troubleshooting and maybe can offer some ideas.
     
    Dannydet likes this.
  7. Dannydet

    Dannydet Extreme Android User

    Go to settings, apps, SwiftKey, then clear cache....
     
    tube517 likes this.
  8. OM2

    OM2 Well-Known Member
    Thread Starter

    @Danndet I guess this must be what you mean:

    Open your device Settings.
    Go to the App list.
    Select 'SwiftKey Keyboard'
    Tap 'Storage'
    Tap the buttons to 'Clear data' and 'Clear cache'

    (Got that from Google.)

    I'll give that a go. Just need to backup some settings I have.

    @tube517 I'll search for Swiftkey forums first actually. I didn't they existed!

    Thanks
     
    Dannydet and tube517 like this.
  9. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    You don't need to backup before clearing cache. Clearing data, on the other hand, will erase your settings (and all other stored data from the app).
     
    Dannydet likes this.

SwiftKey Keyboard

SwiftKey Keyboard Forum

com.touchtype.swiftkey

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March 19, 2020
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