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Support Problem with verizon or is it the DX?

Discussion in 'Android Devices' started by rbh5081, Aug 1, 2010.

  1. rbh5081

    rbh5081 Well-Known Member
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    Jul 4, 2010
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    I have had my DX for 9 days now and today I was on the phone for about 55 minutes then it started to have echoing so we hung up well about an hour or so later I tried to make another call and the phone would not dial kept getting failed message. well lucky I have a house phone I called verizonThey were very nice but my phone still does not make calls or connect. They opened a work ticket and say it could be up to three days before it gets resolved. The weird thing is I show 3 to full bars on the phone. So could it be the phone or them?
    I would just go to a store but that is at least 55 miles away. Plus I bought it at wirefly.com so I'd have to deal with them if something is wrong with phone or face a $ 300 + charge.
    Has this happens to anyone else that has had to get a replacement? Please help
     

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  2. rbh5081

    rbh5081 Well-Known Member
    Thread Starter
    Rank:
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    Jul 4, 2010
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    16
    Veteran
    Oklahoma
    so no one is online that has returned there droid xml is online that can help?
     

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