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Support Problem with YouTube App

Discussion in 'Android Devices' started by sono gal, Jun 7, 2010.

  1. sono gal

    sono gal Member
    Thread Starter
    5

    Jun 6, 2010
    8
    0
    5
    I can't get the YouTube App to work. I can open YouTube from within a browser, but it won't open from the app- it just returns me to the Home screen. The widgit on the home screen shows the following message "Connection problem. Touch to try again" I am on wi-fi when I tried to use the app.
    My browser is working fine on my wi-fi, and my signal is strong.
     

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  2. PurpleBandit

    PurpleBandit Active Member
    36

    Jun 3, 2010
    27
    2
    36
    New York City
    If you fixed your problem, can you please give me some pointers?

    If you are STILL having this issue
    You are not alone!! I just got my Evo on Friday and this is the first issue I noticed. I've been searching the web for answers..nothing. The YT app doesn't even show up in my list of apps, but the icon is sitting there on my home screen like a ghost.

    I would also like to add that when to mobile YT in my browser, an additional pop up asks me to pick between HTC flash and Youtube. If I choose Youtube nothing happens. If I pick HTC Flash I get a black screen, with a youtube icon in the corner and the spinny dot circle of doom

    Can someone anyone please help us???

    Thank you
     
  3. robnelle

    robnelle Member
    16

    May 24, 2010
    12
    2
    16
    I'm having the same problem Purple bandit. One thing I notice is that when I launch the youtube app by itself from the app menu, it works fine. It just won't work through the browser. Anyone have any ideas about this?
     
  4. finndo77

    finndo77 Well-Known Member
    103

    Jun 1, 2010
    860
    107
    103
    Male
    Unix/VMware admin
    Richmond, VA
    Try going to the Market and installing the YouTube app, it may just install, it may tell you "this version needs to replace your installed version" or it may ask you to uninstall/reinstall. do whatever you need to. I had to do this with Maps, Qik, and YouTube to get them to work from the app menu.

    Else I would get an error message with Force Close, or it would just vanish. I have learned that my Evo is a better magician than David Copperfield. It can make any app dissapear.



    -----------------------------


    HTC Evo 4G
    naked
    model: HW002
    not rooted
    stock 1500 mAh Li-Ion battery
    light leak issue all 4 "buttons"
    screen separation issue
    wifi icon incorrect issue
    auto reboot issue
    randomly freezes issue
     
  5. tim2c4v2

    tim2c4v2 New Member
    5

    Jun 21, 2010
    1
    0
    5
    The Original You Tube App does not appear to be in the App Market. So, we are unable to reinstall it.
    This all remains so confusing.
     
  6. Braaainz

    Braaainz Well-Known Member
    53

    Jun 7, 2010
    347
    85
    53
    I have the same problem. A lot of the time, the YouTube app won't load and force quitting it or restarting the phone doesn't help either.
     
  7. finndo77

    finndo77 Well-Known Member
    103

    Jun 1, 2010
    860
    107
    103
    Male
    Unix/VMware admin
    Richmond, VA
    try using Linda Manager or another app that allows you to backup your apps, in linda go to applications, then touch and hold the youtube app and try to backup the app. it stores backups on your SD card...

    Nevermind on that, preinstalled apps do not show up in the Linda Manager list... well I'll post this anyway, as maybe you'll still want it for something else.
     
  8. Droidone

    Droidone Well-Known Member
    93

    Dec 12, 2009
    595
    118
    93
    Youtube has been very problematic for me too. I notice that sometimes it takes forever to load and when it does, it will pause over and over again to buffer. I know it takes time to buffer but it should be ahead of the video. The video should not pause everytime. I also notice that sometimes it will do what the hero used to do and say this video cannot be played.
     
  9. JustFrozen

    JustFrozen Well-Known Member
    58

    Apr 13, 2010
    111
    22
    58
    youtube app for me will start playing (and buffer fine) but then always stop a few seconds in. i mean like 19/20 times. it's not that it needs to buffer more, it just stops playing even though much more video is downloaded. wtf? it wont resume i have to exit and try again... and again.. and again.. really frustrating not being able to use this feature on a media phone!
     
  10. Droidone

    Droidone Well-Known Member
    93

    Dec 12, 2009
    595
    118
    93
    I shouldn't of used the word buffer. Mine does the same thing as yours. Stops for no reason and keeps doing it though the video. I know this is intentional because WiFi works with no problem. Can anyone say limit. The video can be buffered way ahead and it still does it. My youtube on the hero was better with 2.1. HTC is getting in my nerve with these limitations. I will be sure to at least check out the galaxy s.
     
  11. Rose4uKy

    Rose4uKy Well-Known Member
    143

    May 6, 2010
    1,230
    221
    143
    Kentucky
    My friends You Tube app quit loading on his EVO and mine does he gets this error message about you tube processcom.google.android.you tube has stopped unexpectedley please try again and it won't open anymore. Any suggestions on what to do?
     
  12. rachelm920

    rachelm920 Active Member
    36

    Apr 2, 2010
    33
    1
    36
    Inventory Analyst
    Connecticut
    I'm having the same problem except it only happens when I try to upload a video to youtube. "The application media uploader (process com.google.android.apps.uploader) has stopped unexpectedly. Please try again. Force Close". I don't see any youtube uploaders in the the market, only downloaders. It WAS working just fine... Guess I'll have to transfer via USB and upload from my PC... but WTF I'm paying money for a web plan, I wanna use it!!!
     
  13. Rose4uKy

    Rose4uKy Well-Known Member
    143

    May 6, 2010
    1,230
    221
    143
    Kentucky
    My friends all of a sudden started working again it was weird. It started working but he still got some error message then all of a sudden that went away. Maybe it was cause of the software update who knows.
     
  14. mtrajano00

    mtrajano00 Well-Known Member
    15

    Jun 13, 2010
    57
    0
    15
    I have the same issue with mine. I know what you mean if Im paying for a the plan I should be able to upload it within my evo and not to transfer it to my PC to upload.



     
  15. bexier

    bexier Active Member
    38

    Jul 2, 2010
    41
    13
    38
    Animator
    Los Angeles
    I'm with you. I'm about to start a new thread on this issue. The Youtube App should upload darnit! (would use stronger language, but this is respectful community).
     
  16. BombaySway

    BombaySway New Member
    5

    Jul 13, 2010
    1
    0
    5
    My YouTube app never really gets past the loading screen. When I hit the search button, the search box will open for about 2 seconds and then return to YouTube main screen. I'm only on 3g but I didn't figure that would make that much of a difference.
     
  17. oilrigger88

    oilrigger88 New Member
    5

    Sep 19, 2010
    1
    0
    5
    go to settings, applications, manage applications,(you may need to select the all tab on top) select the app the is force closing, and clear cache,

    hope it helps
    oilrigger88
     
  18. dulgart09

    dulgart09 New Member
    5

    Aug 29, 2010
    4
    0
    5
    My YouTube app came preinstalled and it has never worked. It will load and let me select a video, but then it says loading for a few seconds, and then tells me the video cannot be played. Anyone know how to fix this?
     
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