Verizon pushed through an update while I was using the phone for navigation, really pissed me off. I would have preferred if they gave me the option. I have noticed the following problems since then: 1. In car using navigation: directions announced thru speaker, and BT headset paired, waiting for call. When a call comes in, phone audio comes out thru BT headset, but NAV directions do too. this DID NOT happen before. 2. Total Recall phone recording app no longer works, worked great even thru BT before. 3. Folders now look pretty, but in the past selecting an app w/in a folder made the folder disappear. Now it persists - need extra taps. Not Happy.