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Support Problems after update

Discussion in 'Android Devices' started by arch stanton, Apr 5, 2012.

  1. arch stanton

    arch stanton Lurker
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    I updated to 2.3.4 this morning and have had some problems.

    I get an error message that reads "The application Voice Commands (process com.nuance.android.vsuite.vsuiteapp) has stopped unexpectedly. please try again." then I have to force close that app. this message pops up roughly every 5 seconds, so the phone is nearly unusable. I've cleared the data for this app, and done a battery pull but nothing changed.

    I also get the same message about android keyboard (less frequently, maybe every minute or so)

    any thoughts or suggestions?
     

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  2. arch stanton

    arch stanton Lurker
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    disregard the previous post. I did a factory reset and started over
     
  3. LaTuFu

    LaTuFu Android Expert
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    That is usually the best thing to do after an update like that. Glad it worked for you.
     
  4. NicolePugliano

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    With me it says: the application genius button (process com. Nuance.android.vsuite.vsuiteapp) has unexpectedly stopped. Please try again later
    Its doing this litterally every 5 seconds. How do you get rid of this?
     

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