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Support Problems changing gmail account on EVO

Discussion in 'Android Devices' started by harrypt, Nov 24, 2010.

  1. harrypt

    harrypt Lurker
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    If this has been discussed, feel free to point me in the right direction.

    I signed up for a free gmail account when I got my EVO. Now my company has purchased a domain and deploying Google Apps so I have a new mail address and I'd like to dump the regular gmail address.

    Problem number one is that my apps are tied to the account I want to dump.

    Problem two is that if I don't dump that account, for reasons outlined in number one, then the first account setup on the phone opens by default every time you go to gmail on the phone. Annoying and extra steps every time you go to mail.

    Are there solutions to this when changing email?
     

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  2. sitlet

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    You can add another gmail account with the Gmail app. However, all apps and Marrket data will still be tied to your original account. The only way to change that original gmail account, is to factory reset your phone.
     
  3. harrypt

    harrypt Lurker
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    So that means I can get rid of that account as the main one on my phone, but I will lose ownership to any apps I've purchased that were tied to that account?
     
  4. sitlet

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    correct, you will lose any paid apps. Free apps of course, you can just download again.
     
  5. ovrrdrive

    ovrrdrive Android Expert
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    Or you can try something like K9 Mail that allows unified inbox for multiple mail accounts.

    As already mentioned you can't change your main account without a reset, and then you can't transfer your paid apps. You might be able to take the .apk's off the phone if you're rooted and transfer them over but they won't be in your market anymore as paid apps.
     
  6. harrypt

    harrypt Lurker
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    Well, I guess no solution, no problem.

    But this is a real shortcoming. There are legitimate reasons one might want to change an email address.

    Thanks for the answers... even if they weren't the answers I wanted.
     
  7. gamblor01

    gamblor01 Well-Known Member
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    You don't need to be rooted just to copy over the .apk files. Just plug your phone into a USB port and then launch adb (it's part of the Android SDK, which you can download for free). From adb you can pull the files off directly with adb pull /system/apps/theFileYouWant.apk


    You cannot delete the files unless you are root (and even then, you have to unmount and re-mount the /system filesystem with write privileges) but you can certainly read and copy the files from it. Once they are stored on your computer, you could just reset the phone, enter in the new email address, and then use adb install to install the applications back on the phone.
     
  8. Mr. Ed

    Mr. Ed Android Expert
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    also, some people have been able to contact the developer of the paid app(s) and show them receipts for their original purchase and the developer sends them the app

    completely hit or miss as it is up to each dev
     
  9. Jazziette

    Jazziette Android Expert
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    I have just modded my phone and when I set my market account back up I accidentally put in the wrong gmail address. Now all my sixty or so apps I have purchased are under another account and I have NO access to them.

    Frankly I think this is wrong on the part of the Android Market to give you NO OPTION to make a correction. They allow the developers to change but not the purchasers.

    It would be a MAJOR PAIN for me to have to do a factory reset at this point.

    If anyone has any new insight on this please let me know. I would really appreciate it!

    ;)
     
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