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Problems setting up email on RAZR

Discussion in 'Android Lounge' started by xGhost09, May 4, 2012.

  1. xGhost09

    xGhost09 Lurker
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    I posted this in the RAZR thread but am starting to think this may be a better place.

    I can't seem to set up my email on my phone. every time I click to add the account it gets stuck on "retrieving account information" and then I receive a text from verizon that says "VZWPIN:" follow by a bunch of numbers. I have tried shutting the phone off and on. I use two different hotmail accounts, one of which is connected to my google account. Don't really know what to do and don't want to reformat because I literally just did not a week ago. both email accounts worked on my last phone. any suggestions?
     

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  2. 9to5cynic

    9to5cynic Android Expert
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    Did you maybe set up two form authentication? Maybe you have to do something with that PIN that they sent you? Not sure.
     
  3. xGhost09

    xGhost09 Lurker
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    I was thinking the same thing. I don't know how to check that however. i brought it in to a Verizon store and they took one look at it and said reformat it. I hate the people that work there. He literally didn't look at my account, didn't even go to a computer. He just took one look and said there is nothing they can do. anyone way to check about a double authentication?
     

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