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Problems setting up email on RAZR

Discussion in 'Android Lounge' started by xGhost09, May 4, 2012.

  1. xGhost09

    xGhost09 Lurker
    Thread Starter

    I posted this in the RAZR thread but am starting to think this may be a better place.

    I can't seem to set up my email on my phone. every time I click to add the account it gets stuck on "retrieving account information" and then I receive a text from verizon that says "VZWPIN:" follow by a bunch of numbers. I have tried shutting the phone off and on. I use two different hotmail accounts, one of which is connected to my google account. Don't really know what to do and don't want to reformat because I literally just did not a week ago. both email accounts worked on my last phone. any suggestions?

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  2. 9to5cynic

    9to5cynic Android Expert

    Did you maybe set up two form authentication? Maybe you have to do something with that PIN that they sent you? Not sure.
  3. xGhost09

    xGhost09 Lurker
    Thread Starter

    I was thinking the same thing. I don't know how to check that however. i brought it in to a Verizon store and they took one look at it and said reformat it. I hate the people that work there. He literally didn't look at my account, didn't even go to a computer. He just took one look and said there is nothing they can do. anyone way to check about a double authentication?

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